Privacy Policy

1. Introduction

Saha Health, Inc. ("Saha Health," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered referral management platform and related services (collectively, the "Services").

By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, please do not use our Services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact information (name, email address, phone number, organization)
• Professional credentials and affiliations
• Account information and login credentials
• Payment and billing information
• Communication preferences

2.2 Healthcare Information

In the course of providing our Services, we may process:

• Referral data and patient information
• Clinical documentation and medical records
• Provider and facility information
• Appointment scheduling data

2.3 Technical Information

We automatically collect certain technical information:

• Device information and IP addresses
• Usage data and analytics
• Cookies and similar technologies
• Log files and system information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process referrals and manage patient care coordination
• Communicate with you about our Services
• Ensure security and prevent fraud
• Comply with legal and regulatory obligations
• Train and improve our AI models (in anonymized form)

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To healthcare providers and facilities for care coordination
• To service providers who assist in operating our Services
• To comply with legal obligations or court orders
• To protect our rights, property, or safety

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and compliance with healthcare industry standards such as HIPAA.

6. HIPAA Compliance

As a healthcare technology provider, we are committed to maintaining HIPAA compliance. We implement appropriate safeguards to protect Protected Health Information (PHI) and maintain Business Associate Agreements (BAAs) with covered entities as required by law.

7. Data Retention

We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. Healthcare information is retained in accordance with applicable healthcare regulations and our data retention policies.

8. Your Rights and Choices

You have certain rights regarding your personal information:

• Access and review your information
• Request corrections or updates
• Request deletion of your information
• Opt-out of certain communications
• Request data portability

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: